01.05.2006
5
Mediation
A neutral party directs the process of conflict
management and assists all parties involved in the
declaration of their interests and the development
of inclusive solutions.
•This
means that part of the conflict management exercise is to recognise positions and
grievances of both parties in conflict.
•The
causes of conflict advanced by conflicting groups need analysis.
•The
groups themselves have to be identified before mediation can start